Megga Platform Terms and Conditions of Use

01 Acceptance of Terms

Welcome to megga. This platform is operated to provide online entertainment to eligible players. By accessing, registering for, or using any part of the megga platform — whether through our official website at megga.onl or via the megga mobile app for iOS and Android — you confirm that you have read, understood, and agreed to be bound by all terms and conditions set out in this document.

These Terms and Conditions should be read together with megga's Privacy Policy and Responsible Gaming Policy, all of which together form the complete agreement between you as the user and megga as the platform operator.

02 Account Eligibility

To register for and use the megga platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the date of registration
• Be an individual with full legal capacity to enter into a binding agreement
• Not included on the self-exclusion list of any relevant platform or regulatory body
• Not acting as a representative or agent of any third party when registering or playing
• Register one account only — multiple accounts per individual are strictly prohibited.
• Not using the megga platform for any purpose that violates Malaysian law

Megga reserves the right to decline registration of any individual or close an existing account without prior notice if eligibility requirements are found to be unmet or false information was provided during registration.

03 Registration & Identity Verification (KYC)

All players are required to complete a full and accurate registration process. You are solely responsible for ensuring that all information provided during registration is true, accurate, and up to date. megga enforces a strict Know Your Customer (KYC) policy to ensure platform security and compliance with financial oversight requirements.

The identity verification process at megga requires submission of the following documents when requested:

• Malaysian Identity Card (MyKad) or a valid travel document
• Bank statement or proof of address dated within the last 3 months
• Proof of ownership of the payment method used for deposit

Until the KYC process is successfully completed, megga reserves the right to limit or suspend the withdrawal function on your account. This is a standard protective measure designed to safeguard all players and maintain the integrity of the platform.

04 Deposit & Withdrawal

Megga supports a variety of popular deposit and withdrawal methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, and GrabPay. All financial transactions are processed through a secure payment system protected by 256-bit SSL encryption.

• Deposit: Deposits are typically credited to your megga account within minutes of payment confirmation. Minimum and maximum deposit limits may vary depending on the selected payment method.
• Withdrawal: Withdrawal requests will be processed within 30 minutes to 24 hours, depending on the withdrawal method and your account's KYC verification status.
• Withdrawal Conditions: Withdrawals can only be processed to the same payment method used for the deposit, except in specific cases approved by the megga team.
• KYC Verification: Accounts that have not completed the KYC process may be subject to withdrawal limits or temporary suspension until verification is complete.

Megga is not responsible for any delays in transaction processing caused by payment service providers, banking system disruptions, or other factors beyond our control. Any transaction-related issues must be reported to the megga support team within 30 days of the relevant transaction date.

05 Bonus & Promotions

Megga offers a wide range of bonuses and promotions for new and existing players from time to time. All bonuses are subject to wagering requirements and specific terms that will be clearly stated in each promotional offer.

• Welcome bonuses are only available to new players who have never previously registered a megga account.
• All bonuses have a stated expiry period — bonuses not used within this period will expire automatically.
• Wagering requirements must be met in full before any funds derived from a bonus can be withdrawn.
• Bonus abuse, including opening multiple accounts to claim bonuses repeatedly, will result in the cancellation of all bonuses and account closure.
• megga reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

06 Game Rules

All games offered on the megga platform — including slot games, Live Casino, bingo, and table games — are operated in accordance with the specific rules set by their respective game providers. By participating in any game on megga, you agree to fully comply with those game rules.

• All games use a Random Number Generator (RNG) that has undergone independent certification to ensure fair and random outcomes.
• megga is not responsible for any game interruptions caused by connectivity issues on the player's end.
• In the event of a technical disruption or software error during a game session, megga reserves the right to void the affected round and return the original bet to the player.
• Any attempt to exploit technical vulnerabilities, use unauthorised third-party software, or compromise the integrity of the games is strictly prohibited and may result in immediate account closure.

07 Player Responsibilities

As a megga player, you bear full responsibility for the use of your account. The following are key responsibilities you must observe at all times:

• Keep your account password confidential and do not share your login credentials with anyone.
• Ensure that only you personally use your megga account — accounts may not be transferred or used by another person.
• Ensure that funds used for deposits are legitimate and not derived from any illegal activity.
• Play responsibly and use the self-control tools provided by megga if needed.
• Notify megga immediately if you suspect your account has been accessed without authorisation.

Megga will not be held liable for any losses arising from a player's negligence in safeguarding their account login credentials.

08 Limitation of Liability

To the extent permitted by applicable Malaysian law, megga and any of its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, consequential, or punitive losses arising from the use of our platform, including but not limited to:

• Financial losses arising from game outcomes
• Service disruptions due to system maintenance or events beyond megga's control
• Data loss resulting from technical failures not directly caused by megga's negligence
• Any losses arising from unauthorised use of your account by a third party

09 Account Termination

Megga reserves the right to suspend or close a player's account at any time and without prior notice in the event of a breach of any of these terms and conditions. Situations that may result in account closure include:

• Providing false or misleading registration information
• Opening multiple accounts by a single individual
• Attempted fraud or manipulation of the game system
• Use of illicit funds or money laundering activities
• Abusive or threatening behaviour toward staff or other players
• Breach of the platform's minimum age requirement

Players may also close their own account at any time by contacting the megga support team. Any valid remaining balance in the account will be returned to the player once the review process is complete, subject to compliance with the applicable withdrawal terms.

10 Amendments to Terms and Conditions

Megga reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to players via registered email or in-platform notification at least 7 days before the changes take effect, except where immediate changes are required for security or legal reasons.

You are encouraged to review this Terms and Conditions page from time to time to stay informed of the latest version. The most recent update date will always be displayed at the top of this page for your reference.

If you have any questions regarding megga's Terms and Conditions, please contact our customer support team via live chat on the platform or through our official email. We are happy to help you understand your rights and responsibilities as a megga player.